Contact us

MedTech

Please visit the MedTech website for contact information www.jnjmedicaldevices.com/en-GB

If you wish to submit an order, require an order status, a product or price enquiry, or to obtain a back-order report, shipping confirmation or proof of delivery, please visit:

Johnson & Johnson Customer Connect:

https://uk.jjcustomerconnect.com (UK)
https://ie.jjcustomerconnect.com (IRELAND)

Here, you can register for a profile and take control of your account with 24/7 access to a wide range of services that will make ordering with us easier, quicker and more effective.

If your query cannot be solved via Johnson & Johnson Customer Connect, please call Customer Services on 0800 864 060 between 8:00–17:30 Monday–Thursday, 8:00-17:00 Friday, or email us at contact@medgb.jnj.com.

Vision Care

Product Information

For information about our ACUVUE brand, please contact UKCS@visgb.jnj.com.

If you would like to speak to us during business hours, contact our expert team on free phone 0800 022 4222 (UK) or 1800 812 100 (Eire).

Media Enquires

For media enquiries, please contact bcox3@its.jnj.com

Please note:

1. Certain information about the Company, such as names and roles of employees, cannot be made available via the internet.
2. The Company is not legally permitted to offer personal medical advice

Johnson & Johnson Innovation

For Innovation project ideas or information please contact jnjinnovation@its.jnj.com

Innovation Project Ideas

EMEA Innovation Centre

For more details on the EMEA Innovation Centre in London, please use the contact information here.

Kenvue (formerly J&J Consumer Health)

Product Information

For product related enquiries, please visit the Kenvue website.

Adverse Event Reporting

If you need to report an adverse event for a Kenvue (formerly J&J Consumer Health) product, please contact us here.

Media Enquires

For media enquires relating to Kenvue (formerly J&J Consumer Health) brands, please visit https://www.kenvue.com/media.

Johnson & Johnson Innovative Medicine

Thank you for your interest in Johnson & Johnson Innovative Medicine. You may contact us via the web using the links listed below, or by phone on 01494 567 567 during business hours.

If you wish to get in touch with more specific queries, please use the contact details below:

Medical Information and Product Information Enquiry

Tel: 0800 731 8450
Tel: 01494 567 444
E-Mail: medinfo@its.jnj.com

Customer Services (Orders)

Tel: 0800 731 5550
Tel: 01494 567 400
E-Mail: JnJ_IMUKCS@its.jnj.com

Adverse Event Reporting

Tel: 01494 567 447
E-Mail: dsafety@its.jnj.com

Media Enquiries

Tel: 01494 567567
E-Mail: mediaenquiries@its.jnj.com